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WHAT ARE COOKIES?

A cookie is a small file that is stored on the user's computer, mobile phone or tablet when accessing www.belivehotels.com, which allow for user recognition.

Cookies are currently essential for the internet to operate, providing countless benefits in the provision of interactive services, facilitating browsing and usability.

Cookies cannot damage your device. However, those that are activated can help to identify and resolve errors, as well as improve user browsing.

Among other things, cookies allow us to store and retrive information on the browsing preferences of a user or his/her device, allowing us to understand the User's behaviour within our website, which means that we can improve their experience there.

At www.belivehotels.com, Users can register and browse the website throughout their session, benefiting from more customised services that are adapted to their profile, thanks to the combination of data stored in cookies containing the personal data collected when registering. At the time of registering, these Users expressly authorise the use of this information for the purpose indicated, notwithstanding their right to reject or disable the use of cookies.

In any case, www.belivehotels.com will be able to see all the BE LIVE HOTELS Services that Users have requested, and thus can provide or offer information that is suitable to the tastes and preferences of each User.

Our specific uses of these technologies are described below.

WHAT COOKIES DO WE USE?

At BE LIVE HOTELS we use cookies, logs, links and other technologies to store user preferences in order to improve the quality of our services, ensuring the technical performance of the website and the transactions carried out, whilst measuring the website's audience and developing new and better services and products.

Owner of the cookies:

  • We use our own cookies that we send to the user's terminal equipment from a computer or domain managed by us and from which the service requested by the user is provided.

  • We use third-party cookies (e.g. from Facebook, Google, Twitter, etc.) used by external companies, social networks or external content add-ons (such as Google Maps). They are sent to the user's terminal equipment from a computer or domain of a third party that processes the data obtained through cookies.

Use of cookies:

  • We use our own cookies that we send to the user's terminal equipment from a computer or domain managed by us, and from which the service requested by the user is provided.

    These cookies allow users to browse a website, platform or application and use the different options or services that exist therein, including those that are used to allow for the management and operation of the website and enable its functions and services, such as controlling traffic and data communication, identifying the session, accessing restricted access areas, remembering the components that make up an order, carrying out the order purchase process, managing payment, monitoring fraud linked to the security of the service, requesting registration or participation in an event, counting visits for the purpose of billing licences for the software with which the service operates (website, platform or application), using security elements when browsing, storing content to broadcast video or sound, enabling dynamic content (e.g. animation for the loading of a text or image) or sharing content through social networks.

    Due to their technical nature, this category includes cookies that allow for the most efficient management possible of the advertising spaces that, as another element of design or layout with respect to the service offered to the user, the publisher has included on a web page, application or platform based on criteria such as the content edited, without information being collected from users for different purposes, such as personalising advertising content or other content.

    These cookies do not require the user's informed consent.

  • We use preference cookies, which, processed by us or by third parties, allow us to remember information so that the user can access the service with certain characteristics, which can differentiate their experience from that of other users.

    For example, the language, the number of results to be displayed when the user searches, the aspect or content of the service based on the type of browser on which the user accesses the service, the region from which they access the service, etc.

    These cookies may require the user's informed consent if the user chooses these features (for example, if s/he selects the language of a website by clicking on the flag icon of the corresponding country).

  • We use analysis or measurement cookies, which, processed by us or third parties, allow us to monitor and analyse the behaviour of users of the websites to which they are linked, including the quantification of advertisement impact.

    The information collected using this type of cookie is used to measure the activity of websites, applications or platforms, in order to introduce improvements to the products or services offered, based on the analysis of the service's usage data.

    These cookies require the user's informed consent.

  • We use behavioural advertising cookies, which, processed by us or third parties, store information about the behaviour of users obtained through the continuous observation of their browsing habits, which allows us to develop a specific browsing profile of users to show them relevant adverts.

    These cookies require the user's informed consent.

Cookie storage period:

  • We use session cookies that are designed to collect and store data while the user accesses a website. They are usually used to store information which is only necessary to provide the service requested by the user on a single occasion (e.g. a list of purchased products) and they disappear when the session ends.

  • We use persistent cookies, which are those in which the data is still stored in the terminal and can be accessed and processed during a period defined by the person responsible for the cookie, ranging from a few minutes to several years.

This type of information obtained through cookies will not be communicated to third parties, nor used for unsolicited communications.

SETTINGS PANEL

 

Technical cookies

Always active

We use our own cookies that we send to the user's terminal equipment from a computer or domain managed by us and from which the service requested by the user is provided.

  • See technical cookies

Preferences or customisation

Those that, processed by us or by third parties, allow us to remember information so that the user can access the service with certain characteristics, which can differentiate their experience from that of other users.

  • See preference cookies

Analysis or measurement

Those that, processed by us or third parties, allow us to monitor and analyse the behaviour of users of the websites to which they are linked, including the quantification of advertisement impact.

  • See analysis or measurement cookies

Advertising

Those that, treated by us or by third parties, store information about user behaviour.

  • See advertising cookies

Behavioural advertising

Those that, processed by us or third parties, store information about the behaviour of users obtained through the continuous observation of their browsing habits, which allows us to develop a specific browsing profile of users in order to show them relevant adverts.

  • See behavioural advertising cookies

Updated cookie policy

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HOW CAN OUR USERS MANAGER THE COOKIES WE USE?

BE LIVE HOTELS users can manage cookies, and therefore reject them individually or in full in the Settings Panel.

If cookies are disabled or rejected, some of the functions and/or services may not work properly.

The portal does not control the websites displayed as a result of your search, links or access data from our directory. These other websites may place their own cookies or request personal information.

HOW CAN OUR USERS DISABLE THE COOKIES IN THE MAIN BROWSERS?

It is normally possible to stop accepting cookies from the browser, or to stop accepting cookies from a particular service.

All modern browsers allow you to change your cookie settings.

These settings are usually found in the 'options' or 'preferences' in your browser menu.

Although it may vary slightly from one browser to another, the configuration of the cookies policy for the most common browsers is as follows:

  • Internet Explorer: Tools -> Internet options -> Privacy -> Settings.
  • Microsoft Edge: Tools -> Internet options -> Privacy -> Settings -> Advanced options.
  • Firefox: Preferences -> Privacy and Security
  • Chrome: Preferences -> Settings -> Show advanced options -> Privacy and Security
  • Safari: Preferences -> Privacy.
  • Opera: Settings -> Privacy and Security.

For more information, you can consult the support or help tool of your browser or at the following links:

How can I disable third-party cookies?

If you want to find out about the privacy conditions and use of third-party cookies, you can see the cookies policies of:

WHAT HAPPENS IF I DO NOT ACCEPT THE WEBSITE COOKIES?

If the user does not allow cookies to be installed on their browser, they may not be able to access certain functionality aspects, such as being identified.

IS MY DATA TRANSFERRED INTERNATIONALLY?

(GRPD) transfers shall be legitimate if they are based on an adequacy decision by the European Commission, or if there are adequate safeguards through a legally binding and enforceable instrument between public authorities and bodies, or through binding corporate rules, standard clauses adopted or approved by the Commission, or codes of conduct or certification mechanisms. Otherwise, the authorisation of the competent Control Authority or, failing this, the explicit consent of the interested party will be required, or any other of the cases set out in GDPR Article 49.

Please be informed that BE LIVE HOTELS does not conduct international data transfers. With regard to third-party cookies, you can find out about any transfers to third countries made by the third parties identified in this cookies policy in their own respective policies (see the links provided above).

IS A PROFILE MADE UP OF MY BROWSING HISTORY AND ARE AUTOMATED DECISIONS MADE THAT COULD AFFECT ME LEGALLY OR SIGNIFICANTLY?

Please be informed that BE LIVE HOTELS does not elaborate browsing profiles nor does it make automated decisions that could affect you legally or significantly.

IS MY SENSITIVE DATA PROCESSED?

Please be informed that BE LIVE HOTELS does not process sensitive data.

MORE INFORMATION

For more information on cookies and your rights as a user, you can consult the Guide on the use of cookies prepared by the Spanish Data Protection Agency (AEPD).

For more information on the processing of your personal data, you can access the Privacy Policy of BE LIVE HOTELS.

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